Privacy policy

1. GENERAL PROVISIONS

1.1. This privacy policy regulates the principles of collecting, processing, and storing personal data. Personal data is collected, processed, and stored by the data controller Rysell OÜ (Reg. no. 17296499).

1.2. For the purposes of this privacy policy, the data subject is a customer or any other natural person whose personal data the data processor processes.

1.3. For the purposes of this privacy policy, a customer is anyone who purchases goods or services from the data processor’s website.

1.4. The data processor follows the principles established by law when processing personal data, including processing personal data lawfully, fairly, and securely. The data processor can demonstrate that personal data has been processed in accordance with the law.

2. COLLECTION, PROCESSING, AND STORAGE OF PERSONAL DATA

2.1. The data processor collects, processes, and stores personal data electronically, mainly through the website and email.

2.2. By sharing their personal data, the data subject grants the data processor the right to collect, organize, use, and manage personal data for the purposes specified in this privacy policy, either directly or indirectly in connection with purchasing goods or services from the website.

2.3. The data subject is responsible for the accuracy, correctness, and completeness of the data provided. Knowingly providing false information is considered a violation of this privacy policy. The data subject is obliged to notify the data processor immediately of any changes to the provided data.

2.4. The data processor is not responsible for damages caused to the data subject or third parties due to the provision of false information by the data subject.

3. PROCESSING OF CUSTOMERS’ PERSONAL DATA

3.1. The data processor has the right to process the following personal data of the data subject:

  • 3.1.1. First and last name;
  • 3.1.2. Date of birth;
  • 3.1.3. Phone number;
  • 3.1.4. Email address;
  • 3.1.5. Delivery address;
  • 3.1.6. Bank account number;
  • 3.1.7. Payment card details.

3.2. In addition to the above, the data processor has the right to collect data about the customer from public registers.

3.3. The legal basis for processing personal data is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation (GDPR):

  • a) the data subject has given consent to the processing of their personal data for one or more specific purposes;
  • b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps prior to entering into a contract at the request of the data subject;
  • c) processing is necessary for compliance with a legal obligation to which the data processor is subject;
  • f) processing is necessary for the purposes of the legitimate interests pursued by the data processor or a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.

3.4. Processing of personal data according to the purpose of processing:

  • 3.4.1. Purpose – security and safety. Maximum retention period – according to statutory deadlines.
  • 3.4.2. Purpose – order processing. Maximum retention period – 2 years.
  • 3.4.3. Purpose – ensuring the functioning of the e-store services. Maximum retention period – 2 years.
  • 3.4.4. Purpose – customer management. Maximum retention period – 2 years.
  • 3.4.5. Purpose – financial activities, accounting. Maximum retention period – according to statutory deadlines.
  • 3.4.6. Purpose – marketing. Maximum retention period – 2 years.

3.5. The data processor has the right to share customers’ personal data with third parties such as authorized processors, accountants, transport and courier companies, and payment service providers. The data processor is the controller of personal data. Necessary payment details are forwarded to the authorized processor Maksekeskus AS.

3.6. In processing and storing personal data, the data processor implements organizational and technical measures that ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

3.7. The data processor retains data of data subjects depending on the purpose of processing, but no longer than 2 years.

4. RIGHTS OF THE DATA SUBJECT

4.1. The data subject has the right to access and review their personal data.

4.2. The data subject has the right to obtain information about the processing of their personal data.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the data processor processes the data subject’s personal data based on consent, the data subject has the right to withdraw their consent at any time.

4.5. To exercise their rights, the data subject may contact the e-store customer support at support@ryolt.com.

4.6. The data subject has the right to file a complaint with the Data Protection Inspectorate for the protection of their rights.

5. FINAL PROVISIONS

5.1. These data protection conditions have been prepared in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), the Personal Data Protection Act, as well as the laws of the Republic of Estonia and the European Union.

5.2. The data processor has the right to change the data protection conditions in part or in full by informing data subjects via the website www.ryolt.com.